Meet Lighting is mainly delivered through third-party cooperative companies. We often cooperate with shipping companies such as DHL.

Free shipping on all orders

The time period when you receive the goods is divided into processing time and delivery time.

Processing time: 0-3 working days

Delivery time: 6-12 working days


Note: 1. Out-of-stock items will be replenished and shipped immediately after arriving at our warehouse. For large items, if the package size exceeds 39" (100cm), we will use sea transportation, and the shipping time is 35-45 days. I hope you can understand.
2. Please provide a safe and reliable delivery destination. If you think it cannot be delivered safely, please provide an alternative address that can be delivered. If special shipping instructions are required for shipment, they must be indicated at the time of ordering.

International shipping: Meet Lighting will not ship outside of the United States , Canada and Australia.

Items damaged in transit: carefully check the packaging for any visual damage. If you find that the goods are damaged, please do not accept or sign for it. Obtain damage notification from the shipper and notify Meet Lighting immediately. If the damage is hidden, please notify Meet Lighting within 24 hours of receiving the product.



Track your order

After shipping from one of our warehouses, your tracking information will be sent via email. You can use FedEx, UPS, USPS websites to track your shipments. To speed up delivery, your order may be shipped from different locations, so you may receive multiple packages. There will be no additional shipping costs.



delivery time

The delivery time varies from product to product. Some of our products are shipped directly from the manufacturer, and it may take more than a week to ship. For questions about availability and delivery time, please refer to the shipping section on the product information page or send an email to info@meetlighting.com



Refuse

If the customer refuses to deliver the goods, the customer shall bear all freight and purchase costs. When the customer refuses to ship the goods or cancels the order during the transportation of the goods, the freight and purchase costs to and from the destination will be deducted from the customer's refund.


Methods of transporting furniture and larger/heavier items
For items that meet the size and weight restrictions, we use UPS or FedEx. Standard truck freight is used for larger or heavier items. The trucking company will transport your goods on the "roadside". You need to accept delivery and unloading at home. You will be responsible for moving the inventory into the house and setting it up. We recommend that more than one person be present when your product arrives to ensure you get the help you need. Provide assembly instructions.

If the customer refuses to deliver the goods, the customer shall bear all freight and purchase costs. When the customer refuses to ship the goods or cancels the order during the transportation of the goods, the freight and purchase costs to and from the destination will be deducted from the customer's refund. We do not use trucks to transport goods to Canada, Alaska or Hawaii.



Car freight notice

In all car freight, the delivery service will notify you by phone at least 24 hours before delivery. Meetlighting staff will indicate your contact number and delivery address on the bill of lading before shipment. When your order has been shipped and the freight dispatcher contacts you, please confirm (and specify if necessary) your shipping destination. They will arrange an approximate delivery time, usually within (4) four hours.



Note: If no one is home when you try to deliver, you will pay a re-delivery fee. Please make sure someone receives the order at the delivery destination.

If the delivery truck cannot reach your home, we may need to deliver your goods to the nearest reachable place, and you are responsible for providing door-to-door pickup services.

What if there is shipping damage?
If there is any shipping damage, please contact us within 48 hours. Shipping companies (such as UPS, FedEx, DHL) only accept shipping damage claims within one week of delivering the product. Therefore, if you do not contact us within a week, you will be responsible for any costs related to shipping damage.

If you have any requirements for more transportation, you can contact us at info@meetlighting.com.

Our Tel:+1 ‪‪(458)800-9158.